My Freedompop app not loading

limetwistlimetwist Posts: 6FreedomPop Newbie
What does this app do? I’ve never been able to get it to work. It immediately says “Device Selection” and then displays “Accessing Device” and spins for eternity and never gets further than that. Sometimes my phone doesn’t ring and goes straight to voicemail. I can’t figure out why this happens or what turns it back on. Don’t know if this is related or not.
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