Can't Activate SII

Terry JohnsonTerry Johnson Posts: 0FreedomPop Newbie
When I enter my email address into the Freedompop config app, it says that the account is not found. I enter my email into the MyFreedompop app and it pulls up all my account info. The bottom line is the config app won't let me activate my phone.


  • M.A. II LopezM.A. II Lopez Posts: 1,163FreedomPop Master, FreedomPop Expert ✭✭✭
    @Terry Johnson‌ best thing to do is call customer support, early morning or evening is my best experience, and they can do that for you. Or pm one of our admins with tour account info and your device meid and they will help with that too! Good luck and enjoy!
  • Jose PerezJose Perez Posts: 0FreedomPop Newbie
    I had this problem I had to call support and give them number (mac?) they fixed it!

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