overdrive pro overheats and won't hold charge

ERIKA AUBREYERIKA AUBREY Posts: 1FreedomPop Newbie
overdrive pro overheats and won't hold charge

Comments

  • @ERIKA AUBREY‌ Sorry to hear about that! I would recommend that you try resetting your device. Here's how to do it:
    1. Press and slide the battery cover away from the device.

    2. Use a small, pointed object (e.g. a paper clip) to press and hold the Reset key for 6 seconds.

    Note: This will delete all network settings and reset the Hotspot to the factory default settings. Computers that have previously connected to the Wi-Fi network may need to reset any saved settings for the Wi-Fi network before attempting to reconnect.

    If this does not help, please let me know so that we can escalate this issue if necessary. Thanks!
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