Freedompop device is not found in system. Please help!!!

Po Hua LinPo Hua Lin Posts: 14FreedomPop Newbie
I've been on Freedompop since July, 2014 with my own device (Galaxy S4). I could not connect to Freedompop network since this morning. Instead, I'm getting "Your Freedompop device is not found in our system. Please contact customer service for further assistance." Can anyone please help on this issue?

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