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samsung victory can't access to the mobile network

KooKoo Posts: 0FreedomPop Newbie
Hi

My samsung victory 4G LTE can't access to the mobile network to make a phone call or text (or internet browsing of course). I can access to wifit just fine. A FreedomPop customer support emailed me to upgrade system and Update profile/PRL under its setting but there is no menus like those under its setting.

Can someone help me fix this?

Is MSL code something I need. I never got any email telling me MSL code.

My login is
[email protected]

Thanks
Koo

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