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BYOD not supported?

housechiefhousechief Posts: 0FreedomPop Newbie
in BYOD #1
I have a Sprint Samsung Galaxy S3 ESN 256691457802196053. When I try to activate it says device not supported. Please assist I would like to use your service.

Comments

  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    #2
    I just check it on swappa.com, it says it is active on sprint.
    Did you get it up and running on FP ?
    If you have not, then this phone needs to be deactivated for up to 30 days so last bills are paid and clean esn note issued.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • housechiefhousechief Posts: 0FreedomPop Newbie
    #3
    I just checked and I still get the "we do not currently support your phone model" message. I have the phone active with Ting right now which uses the Sprint network.
  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    #4
    The phone is active - is the error, there might be other errors hiding behind this one
    Once you deactivate from ting, the last bill is paid and other fees paid if any, then ting reports 'clean' and esn becomes available to activate on FP or other carriers. Hopefully there are no other gotchas waiting.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Jorge Jorge Posts: 3,375 admin
    #5
    @housechief‌ Hello, could you please PM me your devices: HEX, DEC, ICCID numbers, thanks!

    HEX:990----
    DEC:256---
    ICCID:----
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  • Warren RoseWarren Rose Posts: 1FreedomPop Newbie
    #6
    Mine wouldn't activate with any number other than the DEC (listed under MEID). Tried the Hex and another number and it just gave me errors.
  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    #7
    At least that one worked. Are you hittin' all cylinders, now ?
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    #8
    The DEC or the HEX version of the MEID usually work, the IMEI will not work.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    #9
    I get so many member's asking me--It wont activate, I entered my mac address like it asked.....The should change the wording...

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