my order has stay at "We are processing your order" for more than 2 weeks

Is my order exception long time to processing ?

Answers

  • Brian McPhersonBrian McPherson Posts: 1,365FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭
    As of right now our phones are backordered to about 1.5 months. We apologize for this inconvenience but should you want to cancel your order you may do so by calling 1 (888) 743-8107 Monday through Friday 9AM - 5PM PST.

    Hotspots typically take 2-3 weeks depending on order volume to ship out

    USB Sticks take 2.5 weeks to ship out after the date of purchase.
    Email: [email protected]
    [email protected]

    For better help in real time, "Skype" is the best help I can offer. My Skype User is "freewill95". You can add me to your contact list and in the message box, type "freedompop user".
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