Cannot load pictures in gallery


After taking a picture with my HTC Evo 4G, I cannot load the picture in the Gallery. It seems the phone cannot correctly save pictures. Some pictures could survive, so I can see some pictures. However, most of pictures I took cannot be loaded. I try to see them by connecting my computer, but it does not work. It says like "this picture does not exist or is damaged." You can find this problem in the attached file.

So, my question is, can you fix this problem? If not, can I exchange my phone with another one? I purchased this phone on Sep 3rd, so I know that I am not eligible for return. But, if I can exchange the phone, I would like to exchange with Samsung Galaxy. Is it possible? Of course, I am happy to pay for additional charge for it since Galaxy is more expensive than Evo 4g.

Thank you.


Sign In or Register to comment.