Sometimes I cannot end calls or answer calls - suggestions?

Thomas EskerThomas Esker Posts: 0FreedomPop Newbie
Occasionally I will not be able to end a call with someone. I press the red button on the screen that normally ends calls and nothing happens - the timer just keeps on going until I reboot the phone.

Also, sometimes I cannot answer a call. This morning my phone was ringing but the display showed I was already on the call and the only option was to end the call - but it was still ringing!

I have done a hard reset three times and update profile and PRL each time. My phone is Samsung Galaxy SIII.

Any help or suggestions would be greatly appreciated.

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