customer service

dankdank Posts: 1FreedomPop Newbie
Does anyone know how to reach customer service? I have been waiting almost 2 weeks for a reply to e-mail.


  • Ali Ali Posts: 6,705FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Best phone number: (888) 743-8107

    We also are on Instagram at @freedompop4g and twitter @‌

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    (888) 915-2647

    (888) 743-8107---(888) 906-3184

    (855) 703-5785---(888) 673-8518

    (888) 731-1555--(888) 701-1353, Monday-Friday 9am-5pm PDT.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • "@dank" thank you for reaching out I want to sincerely apologize for the late response through email. It looks like this matter has been resolved for you. Feel free to PM me if you need any other assistance. Happy Wednesday.
  • Brian JensenBrian Jensen Posts: 2FreedomPop Newbie
    i just received my phone package and tried to set it up according to the instructions and was not able to.first of all i am not able to connect to comcast which is my provider i have a lap top and pad hooked to the wireless connection which are working fine i even went in to try and set it up as a new connection. I was not able to call the phone because they say there are no numbers in my area now why would they send me a phone that there is no phone number in my area nor provide a number i can use i look up the number that says is the phone number in the settings but when i call it from my other cell phone it the number for the County Coroner which as of now i have no connection end this note i have a paper weight and not a very heavy one at that.
    would like some help:::
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