**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

monthly reset and extra charge issues

nn bgxnn bgx FreedomPop Newbie Posts: 0
Hi, new to FreedomPop here. My family have three accounts set up in September. Noted an extra $2.49 charge on each account Oct 30. I'm assuming that it was for the visual voice mail which we never wanted, promptly deactivated in a couple of days when seeing it popping up (is that the "freedompop", really?) on our accounts... However, the free minutes/text/data still have not reset now that we're almost at the end of November. So, please reset the free service for the month ASAP or add the minutes so that we're not charged the "overuse", and refund the $2.49 charges on each line. Eagerly await your response...

@JasmineS
@Jorge M
@FreedomPop‌
@K_Ber‌
@Taylor‌
@Darla_A‌
@Vanessa‌
@KathyFP‌
@EdwinFreedomPop‌
@GeorgeD‌
@lolabee‌

Comments

Sign In or Register to comment.