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how to connect to internet on vista using bolt

i have the sprint smartview install on vista, but i am not able to find where to tell vista to connect to the internet using the mobile connection. Anyone know how?

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    You do not need to use Sprint Smartview for the bolt. It is a plug and play device so just connect it, shut off WiFi and disconnect any ethernet cables, and you should be good to go :)

    Sprint smartview is for Sprint branded devices we use like the 250U and the u600.
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    If you have issues connecting please let me know and I will help you troubleshoot :)
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    take a peek in the btm right corner-does it look like you have Ethernet plugged in....This is a connection using the bolt.

    also make sure you do not have your pc connected to any other signals--turn wifi off (if on a home network) and make sure you unplugged your Ethernet cable

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  • a1ChiangFeng LiHSpot8a1ChiangFeng LiHSpot8 Posts: 0FreedomPop Newbie
    i just switch to the free 500mb plan, when i try to connect with 4g, it said i need a sprint day plan or something similar. any idea?
  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    It's like it wants a sprint account than an FP account....
    Comments other Pros?
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @ChiangFeng Li
    if you just switch plans...there is a good chance you just need a admin to refresh..

    lets send a shout out and see what they see on there end(I didn't realize you had this working in the past)

    also check you data? do you have more than 100mbs left?

    @Jorge M. @lolabee‌ @JasmineS‌ @Javonni_Freedompop‌

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  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @njfulwider5‌ @Rich Sias ( LastDay: 16th )@ChiangFeng Li‌ This message always displays for free customers however if you press connect it will work without any issues.

    I thought you had the bolt as well, if you do then you don't need smart view but if you have the u600 (has a 3G and 4G light) or a 250U then you need smart view.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    You don't need smartview with the U600, it is Plug and play as long as it is activated.....I have tested to confirm....

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  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @njfulwider5‌ That is odd... how will it switch from 3G to 4G? I think you mean the bolt... that's plug and play. The u600 needs Smartview on all the PC's and Macs I have tested.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    nope..u600

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  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @njfulwider5‌ Which PC do you use?
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    I had a few I could play around with.....I still have a few I play around with...

    just waiting for my 250u

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  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @njfulwider5‌ I checked with Sprint support for the u600 and they require having Smartview. Same with FreedomPop as well.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    I have around 8 running and being used..of them...take you pick......I don't have a mac..so I can't tell you forsure

    forgot...kids have there laptops tooo

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    Good For Sprint and Good For Freedompop....

    All I can tell the op is my own experiences.....

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Jorge M.
    have you any experience with this?

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    i have the sprint smartview install on vista, but i am not able to find where to tell vista to connect to the internet using the mobile connection. Anyone know how?

    Holy cow are we loosing track of the issues....

    i just switch to the free 500mb plan, when i try to connect with 4g, it said i need a sprint day plan or something similar. any idea?

    Are you still having issues?

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  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Jorge M. @lolabee‌ @JasmineS‌ @Javonni_Freedompop‌

    can anybody please take a peek on the account side...does the Op need a refresh?

    The correct way to use the device is to have smartview installed...

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  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @njfulwider5‌ Yea... this thread got derailed because there was an argument about needing Smartview or not. I have told the OP that if there is a message needing a Day pass, the OP should ignore it.

    Problem solved.
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