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My phone doesn't know its own number

When I go to my phone settings information about the phone, where the make and model numbers are, there's also a place for the phone number itself. Now when I got my phone new, the number was there. Now it says 'unknown'. How do I fix this?

Comments

  • njfulwider5njfulwider5 Posts: 10,415FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    edited December 2014 #2
    @Jessica Tiemens
    in the freedompop message app...look at the top left hand side(messaging with a bluebox and a arrow point left) touch the arrow(might be 3 horizontal lines) a pop up from the side will appear----- see the last post we talked in..

    we use a VOIP app to make calls, you number wont be in the phone directory...so to find the number...try the above...

    make sure your in this app


    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • njfulwider5njfulwider5 Posts: 10,415FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    When I said phone directory--I mean in the place your looking...because we use a app to make our calls...nothing shows up there....

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Ali Ali Posts: 6,732FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Try to upgrade your profile as well.
  • njfulwider5njfulwider5 Posts: 10,415FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Jessica Tiemens

    Did you BYOD? to do a profile update like ali suggested...You should also include a PRL...here is the instructions..

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Jessica TiemensJessica Tiemens Posts: 3FreedomPop Newbie
    Done, done, done, made zero difference. I am at the point of tears. Nothing changes. At this point there are so many problems with my phone that I cannot remember them all at one time, and when I list even a few in a post here, the post disappears. I just finished writing a long one in another thread and it has not shown up. I made a thread (well, tried to) and it said it needed to be 'approved' before posting. Guess what, it never showed up on the board. Doesn't show up in my poster history. Most of the comments I have made on the board aren't showing up either.

    Who can I skype in hysterical tears in a desperate attempt to make my phone usable again?
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