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Why am I being billed $9.99 Monthly?

Janet HotsonJanet Hotson Posts: 0FreedomPop Newbie
@freedomPop,@EdwinFreedomPop,I'm being charged $9.99 monthly? I have never exceeded the free coverage I have on Freedompop. Please explain. Thank you @janet Hotson

Best Answers

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    edited December 2014 #3 Accepted Answer

    @Janet Hotson
    it sound like when you activated, on the page after the plans...somehow you missed the No thank you continue without offer....Premier usually charges you 9.99

    or

    when you downgraded before the end of your trial, you only did the plan and forgot about the services? Did you use the 1 month trial?

    or

    sometimes the system will glitch...

    no matter

    just make sure that when the admin fix your charge, they downgrade premier for you too...

    lets send a shout out to the admins

    @Jorge Morales@lolabee‌ @JasmineS‌ @Javonni_Freedompop‌

    can you guys please fix this extra charge and downgrade here service....

    Brian has a nice tutorial and example for you...But your going to have a admin fixing your account anyways..might as well downgrade you in the process...

    no matter-if you downgrade--the charge will remain, till a admin fixes

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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