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only receiving SMS when on wifi

dibbledibble Posts: 0FreedomPop Newbie
I've read through most of the suggestions. force quit/delete data/reopen play services; verified logged in to gmail account; force quit/delete data/reopen freedompop message app and re-enter email address.

everything else is apparently working. i can make and receive calls. I can send SMS. But, can't receive SMS from either device....verified to iOS and Android devices on verizon service.

again, this is only when wifi is OFF. as soon as I turn on WIFI the messages come through. Need to get this working off of WIFI.
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