**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

I need to port my phone number from ATT to Freedompop

Feng ShanFeng Shan Posts: 6FreedomPop Newbie
Dear Pros,

In early November, I started my process to transfer my ATT phone number to my new Freedompop phone. I went to the phone number page to enter all the information required. It failed, indicating that my info is incorrect. I called ATT, and verified everything, nothing wrong. did it again, failed again. I called Freedompop support line, the guy helped me to check and enter the info again, asking me to wait 3-5 days. Now two weeks past, nothing ported. the page still indicating "incorrect information" no matter what I enter.

I need desperate help as my att contract is expiring and do not want to continue to pay for that.

Thanks.
Feng

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Feng Shan‌ Please PM me with the first 6 of your phone number from AT&T.
Sign In or Register to comment.