**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Is your FreedomPop credit no longer active?Not to worry, you can reactivate it! FreedomPop credit becomes inactive if not used within 30 days - but you can easily re-activate this credit at no cost. If your credit has become inactive, please follow these steps:
Sign in to your FreedomPop account and select "Overview" under the "Billing" tab.
Next, select "Credit Balance" below "Recent Transactions".
Lastly, select "Click here to Reactivate".
It may take some time for your credit re-activation to process. If your credit has become inactive, and you cannot find the option to re-activate it through this process, please contact our support team and we’ll ensure your credit is re-activated shortly.
Thank you for your support!
Post edited by Jorge on