**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Visual Voicemail

I'm paying for it but can't get it working.

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @stephen specht‌ Did you try to force clear and restart the Visual Voicemail app on your phone?
  • stephen spechtstephen specht Posts: 8FreedomPop Newbie
    I will try it
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Let me know what happens!
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @stephen specht
    Just dbl checking, did you included the service when you activated?

    Sometimes it helps on the app, if you go to settings,-->>Applications,-->>Application management,-->>Fine Freedompop Visual Voice mail app

    Than Forces Stop and clear cache, and sometimes clear data. Go back to the application and log back in.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    Please update us as to what happens!
  • stephen spechtstephen specht Posts: 8FreedomPop Newbie
    Maybe I'm missing something but nowhere on your site does it describe what visual voicemail is. If visual voicemail is just regular voicemail, then I have it. I had it before I started paying for it. I don't get any more for paying the extra $2.49/month.
  • Michelle  RaithelMichelle Raithel Posts: 0FreedomPop Newbie
    I have tried doing the force clear as well as updating and I am still not getting voicemails. I pay the $2.49 for voicemail. Any suggestions?
  • stephen spechtstephen specht Posts: 8FreedomPop Newbie
    I am also having no luck getting voice mail while paying for it. The application manager visual voicemail clear doesn't help. It will always say 'No Voicemail" when I ask it to "Check Now", it never finds any.
  • stephen spechtstephen specht Posts: 8FreedomPop Newbie
    I tried an assortment of tests. In 4G, in wifi mode, force stop and clear on the app. Nothing works to get the paid for voicemail working
  • Michelle  RaithelMichelle Raithel Posts: 0FreedomPop Newbie
    I have the same problem. I tried calling technical support but they said to try the force clear which didn't work. I haven't tried calling back yet to ask if they have any other ideas. Let me know if you find out anything.
Sign In or Register to comment.