Make a Suggestion

olrsolrs Posts: 410FreedomPop Newbie
If you could make a suggestion and ask FreedomPop to do something better or something new, what would it be?

Comments

  • olrsolrs Posts: 410FreedomPop Newbie
    There are many improvements that can be made, but one that came to mind is offering rollover with the minutes and text messages also. In addition to that, not limiting the rollover of data to just 500 MB per month would be nice.

    It might be worth paying for rollover for a backup phone if everything rolls over because in the case it is needed it could have plenty of minutes, text messages, and megabytes of data stored.

    After one year of rollover at $3.99/month, the year's total would be $47.88, and if everything rolled over and wasn't used that would include 2,400 minutes, 6,000 text messages, and 6,000 MB of data.
  • olrsolrs Posts: 410FreedomPop Newbie
    Another suggestion would be to have the option to automatically upgrade to the talk and text plan if needed. That way, someone can start out with the free plan, and instead of experiencing a disruption in service, they could automatically have their plan upgraded.

    Another idea would be to offer overages for minutes and text messages like there is with the data. That way there isn't an interruption in service as long as auto top up is enabled.
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