existing problem with an account

c hamnerc hamner Posts: 0FreedomPop Newbie
when I try to make a call the phone says there's existing problem with my account, I have done all the updates multiple times and resets I've done hard resets as well by taking the battery out still with no luck I've been on hold for well over 2 1/2 hours three times this week until I could finally get this forms account set up so I could even post I would like to have used this phone so that anybody can help me I would appreciate that

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