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Why won't phone talk or text now work without WiFi?

edward muktarianedward muktarian FreedomPop Newbie Posts: 0
Samsung Victory. No problems before about 5 days ago. Now no talk or text unless connected to WiFi. What's up?


  • Ali Ali FreedomPop Master, Test Role, iOS Master Posts: 6,735 ✭✭✭✭✭
    Can you try upgrading your PRL and Profile?
  • njfulwider5njfulwider5 FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer Posts: 10,413 ✭✭✭✭✭
    @edward muktarian
    what happens when you go to your wifi settings here

    in the freedompop message app...look at the top left hand side(messaging with a bluebox and a arrow point left) touch the arrow

    scroll down to (settings) touch settings

    scroll down to (Network) touch network

    scroll all the way down to (for incoming calls) and check all three boxes

    scroll all the way down to (For outgoing call) and check all three boxes

    Boxes say(use wifi) (use 3g and better) and (use other networks) on both

    Sometimes, when scrolling threw the settings, if you use your right hand, you accidentally unchecked a box. the boxes are very touchy. going back in and dbl checking settings can help 50/50...

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  • Paul SchultzPaul Schultz FreedomPop Newbie Posts: 0
    same thing for me, except i am on an iphone 5 (I am assuming it is FreedomPop's problem on their end)
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