**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

How do I deactivate my account and/or cancel the freedompop service?

My phone has been unusable for months, I find no reason to keep using this service when the support is not willing to help. Please tell me how to deactivate and/or cancel the freedompop service


  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Nicholas Hale Please call (888) 731-1555 and press 5 for billing. They will be able to assist in canceling your account.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Nicholas Hale
    Please drop me a PM if possible, I can help you get your service deactivated..

    click on my avatar, and than the box in the top right hand side that says message..

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    You may be able to contact customer service today. There are 10 representatives at the office right now so you should be able to speak to someone today :)
  • @Nicholas Hale Sorry to hear about your device, if you are still needing any assistance with this matter PM and I will help you out. Thanks!
  • RipalParikhRipalParikh Posts: 1FreedomPop Newbie
    Hi Team, I ordered Freedompop Services on 15/04/16 [order no. 46402428]. I realised that I can't port my no. which will be difficult for me to inform all contacts new no. So, I would like to cancel this service. Request you to please cancel my service and refund any amount charged. Thanks. Ripal
Sign In or Register to comment.