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device cycling between 3g 4g connecting and disconnecting.

I dont know whats going on and ive been screwing with this for a few months now. I have upgraded to a 3g/4g plan and have done the service updates prl and profile update and yet the connection is super unstable bouncing back and forth between 3g and 4g and constantly disconnecting. . My regular phone is sprint and i have full 4g access at all times and no problems. Im about ready to give up with freedompop.


  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Ethan Bremner Did you attempt to reset the MiFi? You could use a paper clip and push the reset hole for 15 seconds. This will reset the MiFi and you can update your PRL and Profile and try again.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Ethan Bremner (have you tried what ali mentioned-here is some great instructions I found online)
    to reset
    Remove the cover on your device to expose the battery. To the left of the USB port (used for charging your device), you will see a pin size button and the word reset. Use a pin or paperclip to hold this button down for approximately 5 seconds and release. Your device will turn off and restart it self.

    and to update the PRL and profile try this

    hope this helps

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    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Dadou EtienneDadou Etienne Posts: 2FreedomPop Newbie
    I am having the same problem and no matter how many time I rest it it still won't work.
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