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I need billing help Please.
First Issue: I added $40.00 to my credit balance expecting them to take my billing amount from that until it runs out but it keeps charging my card. I would like to know how to get them to take money from my credit before my card. Second Issue: I have a 3.99 charge that keeps recurring for data, but i am paying for unlimited 1gb data as part of my plan and i have not gone even remotely close to using all of my data usage. I need to figure out how to get rid of this nationwide 4g/3g with 500mb from happening as it is nowhere in my plan settings. Thank you for your time.