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Hi, I live in Long Island NY and the service map shows 4G/3G coverage all over the island with no gaps in my area. My phone works great on WiFi but 3G is poor and the phone never finds 4G service. I ran all updates posted on these forums and changed the default Mobile Network settings to include LTE. Why is my service so poor? The phone just arrived yesterday. It looks brand new so I was thrilled with that bu service seems to be an issue.