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Phone Doesn't Work Out of The Box

Brian OSheaBrian OShea Posts: 0FreedomPop Newbie
Received the phone and it doesn't work, instructions are useless, please help get this phone I bought directly from Freedompop working. Thank you


  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Brian OShea
    visit your account online and dbl check, see if it has a plan and not showing still in transit. If you still have this bar

    and it still has the tracking number. The admins will need to fix the account online.

    @sign me and let me know what it says when you visit the account online?

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Brian OShea What specific errors do you get?
    If memory serves, mine didn't work until I touched the BLUE Messaging symbol, which is the FreedomPop one. It fired up and asked me for my GOOGLE ID (i.e. my gmail login ID) and password. After that, things started happening.

    Have patience with Fpop; nobody there seems to know how non-geeks read English and fail to infer techy concepts. This really means have patience yourself as you stumble around picking up hints, making guesses and trying different things in your new toy.
  • Carl FalconeCarl Falcone Posts: 46FreedomPop Newbie
    Its does not work right out of the box. You need a WiFi connection and you need to login to your account on the phone "My Freedompop" to activate it.
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