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how to sent text messages

I've seen a few posts from people who can't receive texts. I'm getting those, no problem. But when I try to send a text, I always get the error: "You are not allowed to send texts. Message 2120."

What is this? There is no reason (as far as I can see) why I would not be permitted to send text messages. (Note: I've never been able to send texts, so this error message is not due to me being over my limit, sending inappropriate texts, or any other individualized thing like that.)

Anyone experienced this? If so, how did you solve it?

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