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Deactivate Device

hj630hj630 Posts: 5FreedomPop Newbie
I plan to sell it to my friend and need to deactive the device. I tried to call the CS number but can never get thru. Can anyone help me deactive the hot spot associate with this account? The email address is the same as this account. I only need to deactive the MiFi hot spot from my account. Thanks!


  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @hj630 /
    only the admins can do this, or Customer service-I'll send a shout out to the admins for you..

    @LolaBee @Jorge Morales @Jay A.
    Any admin available?

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • hj630hj630 Posts: 5FreedomPop Newbie
    Jay A. said:

    Hey @hj630 I went ahead and deactivated and unassigned the mifi device on your account. Let us know if you need more assistance. Your friend will be happy indeed!

    Thanks Jay. But I can still see the device in my account. Is it because there are some delay? Do you know how long I need to wait before my friend can activate the device? Thanks
  • Jeff MaddenJeff Madden Posts: 1FreedomPop Newbie
    Please deactivate my device.
  • ChulaidaChulaida Posts: 2FreedomPop Newbie
    Hey Jay_FreedomPop: Will you please help me to deactivate my device? Got a friend interested in it.

    I've sent you a PM with the MEID, please let me know how it goes

    Thanks in advance!
  • ChulaidaChulaida Posts: 2FreedomPop Newbie
    Nevermind Jay_FreeedomPOP I've got it done over the phone. Thanks!
This discussion has been closed.