Unable to answer calls or end calls, since last Messenger update (16.01.101.0327)
I have 2 Galaxy S3's, phone1 was purchased November 2014, phone2 was purchased July 2014. Both phones are set up the same, have not had any significant problems with either. On March 26 I updated both phones with the Messenger update. The update for phone1 went as expected, everything works no problems. The update for phone2, well, something ... went wrong, don't recall any problems, oddities or anything. Now when I try to place a call on phone2, the keypad comes up, I enter the number press green phone icon and the screen goes blank, call in progress appears at top of screen but no GUI, no buttons to end the call or anything, If someone answers on the other end they can hear me & I can hear them, if I press the home the GUI flashes for maybe a second then goes away. I have uninstalled a few times, I have cleared the cache, I have cleared data. I am still able to send/receive text messages, I did however lose all previous text messages on phone2 during 1 of the uninstalls. I have also done a Profile/PRL update. When I uninstall the messaging app, it installs the version of the app that the phone came with, in my case it was 14.01.09.0807. After this uninstall to previous version the phone works as it did before. I had started a previous thread, and I don't believe I did a very good job of describing my problem, my apologizes. Does anyone have any suggestions, Would a MSL reset, then update the messaging app work ? thanks to all for any and all assistance.