How to diagnose or get support on Mifi

Mehrdad  SaraviMehrdad Saravi Posts: 1FreedomPop Newbie
I have been a customer of Freedom POP for years and rarely get to use my Mifi device. I am about to give up having this as I always am forced to use alternate solution. In ways this defeats the purpose of having it. Their knowledge base is very much like walking into a jungle as well as there is no support. Before I start shopping for a better solution I thought to post this into a discussion and see if there is a resolution. Thanks in advance

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