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avoided poor connection

I select freedompop on my phone it shows it has 4 bars, all of a sudden it loses connection, due to poor connection

Comments

  • Hi @mbaransk40 if your coverage is not very good, this will be happening. Please go ahead and try a PRL update.

    We're sorry to hear that your 3G network connection has failed. To fix this issue, please try the following. You will need to be in a 4G coverage area or have another source of internet to complete these steps:

    1. Connect to your hotspot to a computer via WiFi
    --If you are not able to connect via Wifi, attach your MiFi device to a computer using a USB cable
    2. Enter 192.168.1.1 into the address bar your browser
    3. Enter in the admin password, "admin"
    4. Navigate to the WWAN tab
    5. Click 3G in the WWAN menu
    6. Scroll down and click the '+' icon next to Service Updates
    6. Under Service Updates, choose "Update PRL", after it successfully completes then "Update profile". Both must complete. If one fails, please try again.
    7. Wait several minutes
    8. Turn device off and on again

    You can access a video tutorial on updating your devices' PRL, by clicking here:
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