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How can I delete my voicemail messages

jandersonjanderson Posts: 12FreedomPop Newbie
I have visual voicemail and recently every time have a new voicemail, the notification says - you have ... voicemail messages, and the number it reports is wrong (currently 28) but when I check - I have 1 message, which I delete and the next time it reports that I have 29 messages. Unless I remember what the last number was, I have no idea how many new messages there are. There are no messages to delete when I check voicemail because I delete them right after I have heard them. Do I need go somewhere else to delete the 28 old messages because I can't do it from my phone. I have uninstalled and re-installed the app already.


  • Margaret PalecekMargaret Palecek Posts: 4FreedomPop Newbie
    Don't have an answer, but wanted to comment that I am having the exact same problem. I can clear out the voicemails, but my notification keep incrementing with every new voicemail, and I'm currently up to 30. I think this issue started about 6 weeks ago. I have a Samsung Victory , free phone plan with paid Freedompop voicemail service. How can the voicemail notifications be reset to begin counting over? I've tried a restart and updating the software. No luck.
  • Thuy NguyenThuy Nguyen Posts: 29FreedomPop Newbie
    I have the same question about my account. Is there a solution to this problem?
  • jandersonjanderson Posts: 12FreedomPop Newbie
    I have the same issue. Looks like the counter doesn't adjust when deleting messages. Un-installing the app and re-installing it seems to be the only way to re-set the counter.
  • miaokeymiaokey Posts: 3FreedomPop Newbie
    Go to Voicemail. You will see letter i in a circle for each message. Touch that i and you will see 'delete' option in red. Simply touch it to delete the message.
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