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Cannot Activate Samsung Tab 3 7.0

Em CeeEm Cee Posts: 4FreedomPop Newbie
I have verified tab has the sprint sim with the correct #SIMGLT207R. When I input the IMEI, it says device is incompatible. Help please. Thanks, Michelle. P.S. I am using my other email to activate it as this current account won't let me add it or change it.

Comments

  • Ali Ali Posts: 6,732FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Em Cee Did you try the MEID instead of the IMEI?
  • Em CeeEm Cee Posts: 4FreedomPop Newbie
    How long does it take for a posted comment to post? I tried to activate MEID first. Freedompop.com, BYOD, activate your own device, enter zip and email. See attachment. Then I entered the IMEI got invalid serial number. Per forum suggestions I dropped the last digit and got the same message as the attached screenshot.
  • Em CeeEm Cee Posts: 4FreedomPop Newbie
    Yes i did and it said invalid serial number. After reading forums, someone suggested dropping the last number of the MEID. No more error but same page saying this device does not qualify.
  • VasomiVasomi Posts: 3FreedomPop Newbie
    Is it possible to use our devices that are "invalid serial numbers" with some sort of a freedompop hotspot device?
  • Em CeeEm Cee Posts: 4FreedomPop Newbie
    It would be nice to get a response from freedompop tech.
  • Rich Sias (16th)Rich Sias (16th) Posts: 2,956FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    @Em Cee if the invalid device has WiFi, then it can connect to a FP hot spot just fine.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Jorge Jorge Posts: 3,367FreedomPop Master admin
    @Em Cee Hello, i'm sorry to hear about your issues in activating your Tablet. I will be glad to have an agent take a closer look into your account : ) Please check your email associated with your forum profile as an agent will be in contact with you. :+1:
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