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Cannot Activate Samsung Tab 3 7.0

Em CeeEm Cee FreedomPop Newbie Posts: 4
I have verified tab has the sprint sim with the correct #SIMGLT207R. When I input the IMEI, it says device is incompatible. Help please. Thanks, Michelle. P.S. I am using my other email to activate it as this current account won't let me add it or change it.

Comments

  • Ali Ali FreedomPop Master, Test Role, iOS Master Posts: 6,732 ✭✭✭✭✭
    @Em Cee Did you try the MEID instead of the IMEI?
  • Em CeeEm Cee FreedomPop Newbie Posts: 4
    How long does it take for a posted comment to post? I tried to activate MEID first. Freedompop.com, BYOD, activate your own device, enter zip and email. See attachment. Then I entered the IMEI got invalid serial number. Per forum suggestions I dropped the last digit and got the same message as the attached screenshot.
  • Em CeeEm Cee FreedomPop Newbie Posts: 4
    Yes i did and it said invalid serial number. After reading forums, someone suggested dropping the last number of the MEID. No more error but same page saying this device does not qualify.
  • VasomiVasomi FreedomPop Newbie Posts: 3
    Is it possible to use our devices that are "invalid serial numbers" with some sort of a freedompop hotspot device?
  • Em CeeEm Cee FreedomPop Newbie Posts: 4
    It would be nice to get a response from freedompop tech.
  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 2,622 ✭✭✭✭✭
    @Em Cee if the invalid device has WiFi, then it can connect to a FP hot spot just fine.
    Be my Valentine ZTE, Victory, LG Volt, & 803S
  • Jorge Jorge FreedomPop Master Posts: 3,361 admin
    @Em Cee Hello, i'm sorry to hear about your issues in activating your Tablet. I will be glad to have an agent take a closer look into your account : ) Please check your email associated with your forum profile as an agent will be in contact with you. :+1:
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