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HTC Evo 3D activation. HELP PLEASE?!?

fadenfocusfadenfocus Posts: 1FreedomPop Newbie
The MSL I was sent to activate this phone is 1 number followed by all letters. When trying to enter the code to reset the phone the keyboard that pops up is only numbers with no way to change it to letters. How am I supposed to enter a code on a keyboard that won't allow it???

Answers

  • KELLIE LARUEKELLIE LARUE Posts: 148FreedomPop Newbie, FreedomPop Expert ✭✭✭
    @fadenfocus message @njfulwider5 he can reallu help you with this
    The NeXus Evoluzione B)
  • Jorge Jorge Posts: 3,367FreedomPop Master admin
    @fadenfocus

    Please dial ##786#
    Select the Reset button (for the EVO 4G, you will have to tap the menu button to then see the reset option)
    Then enter your MSL code: 051292

    Hit the Reset button and your phone will restart.

    Once the phone has restarted it may enter hands free activation. If this does not happen, then you can do so by updating your phone's PRL and Profile manually.

    This can be done by going to Settings
    System updates
    Update PRL and then repeat for Update Profile.

    Note: this will wipe your phones information and reset it back to its Factory Default Settings
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