Why no sound or: Why can't Google hear me?

wilalmowilalmo Posts: 1FreedomPop Newbie
When I use Bluetooth my son's works but now most of the time sound will not come out. Also when I try to talk to Google out doesn't hear me. Any help


  • Charles epgmail MorganCharles epgmail Morgan Posts: 27FreedomPop Newbie
    @wilalmo I'm sure people will need more information.
    Is it a headset that you are using or bluetooth speakers?
    Is it two different phones you are testing with and do they respond differently?
    Have you checked the MIC settings on the phone(s)?
    Are you trying to say "ok google" and it does not respond?
    Have you tried Svoice on the phone?
    Can people hear you when you call them?

    That should be a start.
  • 8977 Manning8977 Manning Posts: 50FreedomPop Newbie
    @wilalmo I had a similar experience and found that removing the battery and rebooting the device fixed the issue. I'm not sure why this worked, only that the problem got resolved.
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