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WiFI Hotspot says I may not have the service

Ihave been trying for a month to get my hotspot service to work on this phone. I started with just the service, but cancelled that and went to the Premier service. This fixed my voicemail issue but not the hotspot issue. The hotspot app is showing in my list of apps but not in the app manager. I can not set it to use only 4g as i have seen others suggest.

It turns on, says I may not have the service, turns off then turns on my wifi.

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