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Phone Swap existing accounts

Kyra KauschelKyra Kauschel Posts: 5FreedomPop Newbie
Hello,

I've got a new phone to swap out with my existing account. I did go to the BYOD activator but got an error message, and not able to reach any one on the phone number provided.

The other account is using an LTE SIM- I have put in the SIM and followed the directions as before, but unable to edit the APN settings. I'm fine with creating a new account for this one, but had the same trouble with the BYOD activation.

Your help is much appreciated!
Thanks!

Answers

  • The user and all related content has been deleted.
  • Kyra KauschelKyra Kauschel Posts: 5FreedomPop Newbie
    Hi Alejandra,

    I have 2 phones on 2 separate accounts I want to swap out. One is LTE SIM the other is not.

    Both phones are CDMA locked to Sprint.

    Also, I am fine with creating new accounts for both in order to complete the swaps

    Thanks!
  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
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