**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

How do I get through to customer support?

robertm2011robertm2011 Posts: 2FreedomPop Newbie
I signed up for a premium acct (1 gb data) and a sim card and was charged $20.75. This morning I checked my bank balance and found an additional (unexplained) charge of $21.98. I have tried to get through to customer support online and by phone and have found it impossible to get through. If someone can offer any advice it would be greatly appreciated.


Sign In or Register to comment.