Please correct billing error $40

Jeffrey BurgerJeffrey Burger Posts: 302FreedomPop Newbie ✭✭✭
On a different account under my name, you have charged $40 for 10 GB data credit. Not sure how this happened, but we did not order it. Will you please correct this?

The phone number ends in 2432
Transaction Number: 110329280
10/25/18 2:54 PM

Answers

  • Jeffrey BurgerJeffrey Burger Posts: 302FreedomPop Newbie ✭✭✭
    Can I get a response...or a $40 refund please.
  • [Deleted User][Deleted User] Posts: 0 admin

    On a different account under my name, you have charged $40 for 10 GB data credit. Not sure how this happened, but we did not order it. Will you please correct this?

    The phone number ends in 2432
    Transaction Number: 110329280
    10/25/18 2:54 PM

    Can I get a response...or a $40 refund please.

    Hi Jeffrey.

    Our team is more than willing to help you resolve this issue as quickly as possible. We will be opening a private message regarding this matter as we need to gather and provide personal account information.
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