How to turn off "Automatic Top-Up" feature

yh461yh461 Posts: 2FreedomPop Newbie
Hi I am a new customer.

I received the message of "For any extra data that you use, you will be charged on a Pay As You Go basis. To cover any Pay As You Go charges, our Automatic Top-Up feature will fund your credit account $15.00 the first time you get within 100MB of your monthly plan capacity limit. You can turn off this feature at any time."

I want to turn off this feature but I cannot do it myself. Once I disable this feature, it popped some new things for me to subscribe. If I don't subscribe, I won't be able to disable this feature.

Please advise.


  • [Deleted User][Deleted User] Posts: 3,553
    The user and all related content has been deleted.
  • heidi_0424heidi_0424 Posts: 1FreedomPop Newbie
    I do not want the automatic top off and I don't want the 6.99 feature either. Why do I have to pay 6.99 charge for something I don't want and I don't want an automatic top off either.
  • The user and all related content has been deleted.
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