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lost my sim card

bruce_shenbruce_shen Posts: 14FreedomPop Newbie
Hi,

I lost my sim card. I bought a new sim kit from Bestbuy.

Could you please transfer my phone number and services to the new sim card? Thank you.

Comments

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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie
    Hi AlejandraG,

    Thanks for your reply. How do I contact you to proceed.

    Bruce
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie
    Good morning AlejandraG,

    I can the activation.

    I had LTE SIM Kit - 3-in-1 - Voice/Data Bundle and basic plan. After activate the new sim card on freedompop.com/activate, will the plan be transferred automatically?

    Bruce
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie
    Hi AlejandraG,

    Got it.

    So, if I swap the sim card from FP, I can keep both number and plan. Is that correct?

    https://www.freedompop.com/sim-card
    Is this where I get the sim card?

    Thanks,
    Bruce
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie

    Which plan are you trying to get? the old one of the new one for the recently purchased sim?

    Basic 200

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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie

    Yes, but you need to purchase it under the free plan since the beginning when you place the order from freedompop.com

    Great! Thanks.

    Just bought the sim card from freedompop under free plan. I'll keep you posted.
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie

    Yes, but you need to purchase it under the free plan since the beginning when you place the order from freedompop.com
    Great! Thanks.

    Just bought the sim card from freedompop under free plan. I'll keep you posted.

    Great! We will wait to hear back from you.

    Hi AlejandraG,

    I just got the new sim card from Freedompop today. Do I give you me sim card number so that you can transfer the old plan(Basic 200) to my new card? TIA.

    Yang
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie
    ICCID:89011704278203285947
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  • bruce_shenbruce_shen Posts: 14FreedomPop Newbie

    (646) 586-9466
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