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enable wifi calling galaxy note 3

Ken KizerKen Kizer Posts: 28FreedomPop Newbie
When I tick wifi calling, I get the screen for 911 services,
then I get this message:
"wifi calling not enabled. Try again later."
It never enables. What am I missing?

Comments

  • MarcelaSMarcelaS Posts: 1,450 admin
    Ken Kizer said:

    When I tick wifi calling, I get the screen for 911 services,
    then I get this message:
    "wifi calling not enabled. Try again later."
    It never enables. What am I missing?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.

  • Ken KizerKen Kizer Posts: 28FreedomPop Newbie
    6938
  • MarcelaSMarcelaS Posts: 1,450 admin
    Ken Kizer said:

    6938

    Hi!

    Regarding your question about the calls to 611 or 911, let me inform you that we do not support that services when you are using our app since our signal goes through a VOIP network, which mean a Voice over Internet Protocol over Internet Protocol (IP)

    Networks, unfortunately for those numbers your not going to be able to dial it because are linked with your physical address so we do recommend you to dial 911 using the actual phone dialer instead of our messaging application regardless of the plan that you have.
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