Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Phone Number Swap Request

KultejKultej Posts: 4FreedomPop Newbie
Hello. I would like to swap phone numbers between two devices I activated under different email addresses. The devices are a Samsung S4 (CDMA) and a Moto G6 (GSM). I can provide account information privately.

Answers

  • [Deleted User][Deleted User] Posts: 0

    Hello. I would like to swap phone numbers between two devices I activated under different email addresses. The devices are a Samsung S4 (CDMA) and a Moto G6 (GSM). I can provide account information privately.

    Hello,

    Our team will gladly help you with this issue. Please confirm both devices' information so we can process your request. Send us the CDMA device's MEID (MAC/DEC) numbers and the GSM's ICCID numbers (SIM numbers) so we can make the swap right away.
  • KultejKultej Posts: 4FreedomPop Newbie
    CarlosG said:

    Hello. I would like to swap phone numbers between two devices I activated under different email addresses. The devices are a Samsung S4 (CDMA) and a Moto G6 (GSM). I can provide account information privately.

    Hello,

    Our team will gladly help you with this issue. Please confirm both devices' information so we can process your request. Send us the CDMA device's MEID (MAC/DEC) numbers and the GSM's ICCID numbers (SIM numbers) so we can make the swap right away.
    Thank you for replying.

    I don't see an option to PM you on your profile page. How would you like me to send you the MEID and ICCID? I feel like I shouldn't post these numbers publicly here.
  • [Deleted User][Deleted User] Posts: 0

    CarlosG said:

    Hello. I would like to swap phone numbers between two devices I activated under different email addresses. The devices are a Samsung S4 (CDMA) and a Moto G6 (GSM). I can provide account information privately.

    Hello,

    Our team will gladly help you with this issue. Please confirm both devices' information so we can process your request. Send us the CDMA device's MEID (MAC/DEC) numbers and the GSM's ICCID numbers (SIM numbers) so we can make the swap right away.
    Thank you for replying.

    I don't see an option to PM you on your profile page. How would you like me to send you the MEID and ICCID? I feel like I shouldn't post these numbers publicly here.
    We will be opening a private message regarding this matter as we need to gather and provide personal account information.
This discussion has been closed.