How to disable "auto top-up"?

aloyaloy Posts: 5Unconfirmed, FreedomPop Newbie
Hi, I tried to disable the "auto top-up" function, as there is still $11 in my account. But, the following message pops up. Thanks!

FreedomPop Safety Mode
To better manage your data usage, get additional bonus data and ensure you never go over your plan limit, you can subscribe to our Safety Mode service. You will never need to worry about overage fees.

Safety Mode Feature Include:
Get an additional 500MB for the remainder of your current billing cycle
Receive a 10% boost on your plan data every billing cycle
Disable Automatic Top-up at any time
Never pay for an overage when Automatic Top-up is disabled
Control your data speeds whenever and wherever you are (CDMA only)
By clicking Activate, you are signing-up for Safety Mode service and will be billed for $6.99/MONTHLY


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  • pepperwoodpepperwood Posts: 3FreedomPop Newbie
    I have free plan. 200 min. 500 text and 200 mb data. I have $20 credit. Disabled auto top ups. Not selected Safety mode. No service selected. Still getting charged $6.99. How can I avoid it. Not getting the answer from FP. If do not get resolved, I am out of FP.
  • [Deleted User][Deleted User] Posts: 0 admin
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