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Please cancel ORDER 132153016 please

liuge1112liuge1112 Posts: 16FreedomPop Newbie
I ordered a phone, but now I changed my mind. ORDER ID is 132153016
Please cancel it if it is not shipped. Thank you!

Best Answers

Answers

  • liuge1112liuge1112 Posts: 16FreedomPop Newbie
    Thank you Carlos. I think I’ll wait for the phone to come and give it a try. But it’s been 12 days and I haven’t received any email about the shipment. What should I do?
  • CarlosGCarlosG Posts: 1,346 admin
    liuge1112 said:

    Thank you Carlos. I think I’ll wait for the phone to come and give it a try. But it’s been 12 days and I haven’t received any email about the shipment. What should I do?

    We apologize for the delay. After checking your order we verified that its current status has been changed to order "Accepted" and will be shipped in the next 2 to 3 days.
  • liuge1112liuge1112 Posts: 16FreedomPop Newbie
    The delay is terrible and gave me a lot of trouble! I think Freedompop should compensate me in this situation!
  • liuge1112liuge1112 Posts: 16FreedomPop Newbie
    Thank you. The order confirmation email told me it will be shipped within up to ten days, that's why I was upset. But anyway, it's good to know it will be shipped soon. Thanks for the data.
  • CarlosGCarlosG Posts: 1,346 admin
    liuge1112 said:

    Thank you. The order confirmation email told me it will be shipped within up to ten days, that's why I was upset. But anyway, it's good to know it will be shipped soon. Thanks for the data.

    We're happy to help. Let us know when the device gets shipped so we can add the data.
  • liuge1112liuge1112 Posts: 16FreedomPop Newbie
    Ok. Thanks
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