What happens to Top Up credit if I port my number out?

manish_kingmanish_king Posts: 29FreedomPop Newbie
What happens to Top Up credit if I port my number out?
Email: [email protected]
I have two #s under that account. If I port out one number, would the top-up credit from that number be transferred to the other?

I am just inquiring, and not making any changes right now!!

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Answers

  • EuniceLEuniceL Posts: 612 admin

    What happens to Top Up credit if I port my number out?
    Email: [email protected]
    I have two #s under that account. If I port out one number, would the top-up credit from that number be transferred to the other?

    I am just inquiring, and not making any changes right now!!

    Hello, @manish_king. Our support team will gladly assist you to resolve this issue. Please confirm if the email address on your profile is the same email address associated with your FreedomPop account as well as the last four digits of your phone number and we will gladly take a closer look at it.
  • manish_kingmanish_king Posts: 29FreedomPop Newbie
    Hi,
    yes, the email address on profile is same as Freedompop Account. Last 4 digits of phone number 2551.
    I am just looking to see that if I port out this number, can the top-up credit be xferred to *3850 phone in same account?
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