Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Requesting a phone number swap

AndrewCAndrewC Posts: 2FreedomPop Newbie
Hello. I would like to transfer the number of my older phone to my newer one. Both are on my Freedompop Account.

Old
Phone: Galaxy Core Prime
Phone Number: ***-***-1150
MEID Number: 256 691 518 908 935 575

New
Phone: Galaxy S5
Phone Number:***-***-9339
MEID Number: 256 691 515 205 732 247

The end result is to have the Galaxy s5 have the “1150” phone number.

Thank you!

Answers

  • EuniceLEuniceL Posts: 612 admin
    AndrewC said:

    Hello. I would like to transfer the number of my older phone to my newer one. Both are on my Freedompop Account.

    Old
    Phone: Galaxy Core Prime
    Phone Number: ***-***-1150
    MEID Number: 256 691 518 908 935 575

    New
    Phone: Galaxy S5
    Phone Number:***-***-9339
    MEID Number: 256 691 515 205 732 247

    The end result is to have the Galaxy s5 have the “1150” phone number.

    Thank you!

    Hello, @AndrewC. Our support team will gladly assist you to resolve this issue. Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap phone numbers. Rest assured as we are working diligently to resume all operations for a better overall experience.

    Thank you for your patience and understanding throughout this process.
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