Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Is freedom pop company closing or just renaming??

Mrs LoveMrs Love Posts: 10FreedomPop Newbie
If customers are being advised to switch to ting,, why is FP sending email advertisements or their sin cards??? Are they not shutting down??

Answers

  • freedomybkfreedomybk Posts: 91FreedomPop Newbie
    SIM cards so far still work and are being sold in local stores as far as I can see. only CDMA customers have been moved to Ting.
  • Dennis BourniqueDennis Bournique Posts: 153FreedomPop Newbie ✭✭✭
    As I understand it, FreedomPop sold it Sprint customers to Ting. The FreedomPop name, business and AT&T customers were sold to Red Pocket which is keeping the name and running the business as usual with no obvious customer facing changes.
  • LuisaLuisa Posts: 40 admin
    Mrs Love said:

    If customers are being advised to switch to ting,, why is FP sending email advertisements or their sin cards??? Are they not shutting down??

    Hello!

    Yes, FreedomPop has undergone some changes in ownership and are here to stay for the foreseeable future.

    We're able to confirm the previous owners of FreedomPop and UNREAL Mobile have agreed to transfer their Sprint partnership and users to Ting.
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