Downgrade plan, please.

Lang CaelLang Cael Posts: 1FreedomPop Newbie
I recently purchased two ZTE Force phones, and I would like the voice plans downgraded to the free plan. My understanding is that an Admin has to do this, correct? Thank you.


  • Jorge Jorge Posts: 3,387 admin
    Hello @Lang Cael yes I will have a forum agent take care of your downgrade request for you. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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