Visual Voicemail Question

BudroeBudroe Posts: 9FreedomPop Newbie
I am paying for Visual Voicemail. When I go to check my voicemail messages thru this service it says "Phone is not activated!". I am trying to understand how this is as I use my phone daily. Any suggestions?


  • Hello @Budroe

    I would be glad to look into this for you, I however was not able to pull up your account. Would you please send me a private message providing me with your account email.
  • Chrystal CliftonChrystal Clifton Posts: 4FreedomPop Newbie
    I was having this same problem but I uninstalled the app and installed it back onto my phone then i opened the app and it worked. So try uninstalling the app and reinstalling it.
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